DESIGN THINKING
Good Salesforce projects come from a clear understanding, not assumptions. Our Design Thinking process uncovers your “why,” defines what matters, and maps out a practical, user-first plan that supports your team now and as you grow.
A Clear Blueprint for Getting Salesforce Right the First Time
What Design Thinking Does for You
During Design Thinking, we turn your vision into a clear, factual foundation you can trust. Instead of guessing what to build, you get a precise view of your users, your processes, and the real business needs driving the project. This keeps your implementation focused, prevents scope drift, and ensures everyone is aligned on the work ahead.
What you can expect:
Clear Direction
A straightforward blueprint that lays out the requirements, workflows, business processes, and priorities for your Salesforce build. You always know what’s being done and why, with documented stakeholder alignment and a transparent scope definition.
No Surprises
We validate needs early and involve the right stakeholders from the start, so decisions are transparent and expectations stay aligned with business goals. This prevents technical debt, reduces implementation risk, and protects your budget from rework.
Built for Today and Tomorrow
Your roadmap supports both your current goals and your future growth. You build only what you need now, with a clear path for adding more as your organization evolves, keeping your project focused, predictable, and easy to manage.
What You Walk Away With
Design Thinking isn’t a theoretical exercise. You leave with clear, practical deliverables that guide your Salesforce implementation from start to finish. Each one is designed to remove uncertainty and give your team a solid plan to execute with confidence.
Requirements Summary
A clear breakdown of what your users need and why, rooted in Salesforce requirements gathering and business process review.
Workflow & Process Maps
Straightforward visuals that show how your business actually operates, including user journeys, process flows, and persona-based needs.
Front-end and back-end UX requirements are documented so nothing gets overlooked, supporting stronger user adoption and cleaner change management later.
User Experience Insights
MVP Definition
A focused, priority-driven scope for your first release, including Release 1 scoping, feature prioritization, and implementation confidence.
Technical Blueprint
We assess your existing technical landscape, identify tools to optimize or sunset, and provide guidance on data model design and integrations.
Phased Roadmap
A practical plan for what to build now and what to build later, with clear phases that reduce risk, protect your budget, and prevent overbuilding.
Why Kander®’s Approach Works
Many firms separate strategy from delivery. We don’t. The team defining your blueprint is the same senior team responsible for execution, which means no disconnect between what’s planned and what can actually be built.
Senior Experts from Day One
Your blueprint isn’t created by junior consultants. A Technical Architect and UX Designer lead this process from the start, ensuring every recommendation is practical, scalable, and aligned with how your team actually works.
Transparent, No-Nonsense Guidance
We don’t overcomplicate things. We explain what’s needed, why it matters, and how it supports your goals — in plain language. No hidden scope, no inflated builds, and no surprises.
A Blueprint You Can Actually Use
Everything we deliver is built to support implementation, not sit in a presentation deck. Your team walks away with clear requirements, validated workflows, and a roadmap that makes the next steps obvious and manageable.
Start Your Salesforce Project with Clarity
If you’re ready to build or optimize your Salesforce org the right way, we’re here to help. A short conversation is all it takes to understand your goals and outline a clear next step.