In this interview from the 2024 CXO 2.0 Conference in Las Vegas, Pallavi Agarwal shares lessons from her journey as Founder and CEO of Kander®. She discusses what it means to receive recognition as a business leader, the importance of taking calculated risks while staying true to your values, and why learning from perspectives outside the Salesforce ecosystem matters.

Pallavi also explains what organizations should consider before adopting AI, including governance, training, data quality, bias, security, and the need for a clear AI readiness roadmap. She closes with thoughts on leadership, mental wellness, company culture, and what it takes to build a business without losing sight of who you are.