In this keynote, Pallavi Agarwal, Founder and CEO of Kander®, reflects on the career pivots, lessons, mistakes, and defining moments that shaped her path in consulting, Salesforce, and entrepreneurship. She shares how Kander® grew from a long-held idea into a Salesforce consulting firm built around candor, simplicity, transparency, and practical delivery.

Pallavi also shares her thoughts on what makes digital transformation succeed: understanding the business need before jumping into technology, building organizational buy-in, and giving teams the context and change management support they need to adopt new systems with confidence.