Chicago Super Sitters Builds a Single Source of Truth and Scales with Salesforce
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After a previous Salesforce implementation fell short, Chicago Super Sitters partnered with Kander® to deliver a tailored MVP that automated sitter and family placements, eliminated data silos, and positioned the business to scale.
| Client Name | Chicago Super Sitters (CSS) |
|---|---|
| Industry | Childcare / Sitter Placement Services |
Key Technologies
For this project, Kander® used Salesforce, Salesforce Flows, and custom automation to help Chicago Super Sitters consolidate scattered data, streamline sitter and family placements, and create a scalable foundation for growth.
About the Client
Chicago Super Sitters connects families with vetted sitters and operates a placement business that depends on accurate data, reliable processes, and the ability to scale across customers and providers.
The Challenge
Rapid growth and increasing account complexity exposed weaknesses in ChemSol’s existing Salesforce setup. Duplicate records, inefficient account assignment, and limited visibility into sales activities were draining productivity and risking customer trust.
How We Helped
Kander® Consult delivered a tailored MVP that enabled CSS to run sitter and family placements directly from Salesforce. Using Salesforce Flows' point-and-click approach, the team customized the platform to automate complex business rules:
Tailored MVP Build: Designed a Salesforce solution that supported sitter and family placements end to end.
Process Automation: Replaced inefficient manual steps with Flow-based automation aligned to CSS business rules.
Discovery-Led Design: Invested upfront in understanding pain points and unmet needs to fix what was actually broken.
New Capabilities: Created systems and workflows the team didn't know they needed to operate effectively.
The Impact
CSS moved from scattered, manual operations to a single, reliable source of truth that supports growth.
Single source of truth: Siloed data was consolidated, giving Chicago Super Sitters a reliable foundation for decisions, reporting, and growth.
Lower costs, better experience: A more streamlined and efficient system reduced costs while improving day-to-day user experience.
Revenue-ready data: Better data structure supports more calculated, revenue-generating decisions.
Ready to scale: CSS is now exploring integrations and connecting all aspects of the business with Salesforce in Phase 2.
“Kander® invested in discovery and listened upfront to understand Chicago Super Sitters’ specific pain points and unmet needs. With genuine candidness, the team was able to fix what was broken.”
Looking Ahead
With the foundation in place, CSS is moving into Phase 2: integrating Salesforce across the rest of the business to support continued expansion.
Need a Salesforce System That Actually Fits the Way You Work?
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