Sproule ERCE Replaces Legacy Reporting with a Scalable Salesforce-Connected Solution
Sproule ERCE partnered with Kander® to tailor the Resource Hero application to its business, sunset a legacy time reporting system, and scale globally after a successful UK pilot.
| Client Name | Sproule ERCE |
|---|---|
| Industry | Oil & Gas / Energy Consulting |
Key Technologies
Kander® used Salesforce, Resource Hero, and custom managed package customizations to help Sproule ERCE retire legacy time reporting and scale a Salesforce-connected resource planning solution across global teams.
About the Client
Sproule ERCE is a global oil and gas reservoir evaluation and energy consulting firm. The independent multi-disciplinary team collaborates to solve technical and commercial challenges, delivering value-added solutions for the assessment of upstream energy projects.
The Challenge
After purchasing the Resource Hero application, Sproule ERCE needed it adapted to specific business process needs. They also had a legacy time reporting system whose processes and functionality had to be mirrored inside the Salesforce org so it could be retired without disruption.
How We Helped
As a Strategic Partner of Resource Hero, Kander® Consult led the implementation and migration off the legacy system:
Pilot implementation: Supported Sproule ERCE with a pilot rollout in the UK office using a limited license footprint.
Managed package customizations: Built customizations to replicate legacy time reporting functionality inside Salesforce.
Legacy sunset: Worked with the ISV to eliminate code and process conflicts so the legacy system could be retired.
Global scale-up: Prepared the org for expansion beyond the UK pilot to additional regions.
The Impact
The pilot delivered enough confidence and value to greenlight a global rollout.
Board approval for global rollout: After the UK pilot, Sproule ERCE approved expansion to Singapore and Australia.
Successful adoption: Resource Hero and Salesforce licenses increased as the solution scaled across teams.
Legacy system retired: Key time reporting functionality was preserved inside Salesforce, allowing Sproule ERCE to move away from its legacy system.
Post-implementation support: Sproule ERCE moved to managed services with Kander® for continued org enhancements after implementation.
Looking Ahead
With Resource Hero embedded and the legacy system retired, Sproule ERCE is well positioned to continue evolving its Salesforce org alongside its global growth.
Trying to Move Critical Processes Into Salesforce??
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