Common Sense Media Cuts Project Delivery Time by 50% with Salesforce-Drupal Integration
Common Sense Media partnered with Kander® to design a scalable Salesforce-Drupal integration, eliminating data loss, accelerating delivery, and freeing the engineering team to focus on growth.
| Client Name | Common Sense Media (CSM) |
|---|---|
| Industry | Education, Media Literacy & Child Advocacy Non-Profit |
Key Technologies
Kander® used Salesforce, Drupal, and custom integration architecture to help CSM connect critical user data, prevent data loss, and build a scalable integration foundation for faster project delivery.
About the Client
Common Sense Media is a non-profit organization focused on helping families, educators, and young people navigate media and technology more thoughtfully. The organization provides age-based reviews and guidance for movies, TV shows, books, apps, games, and digital platforms, while also offering resources around media literacy, digital citizenship, online safety, and responsible technology use.
The Challenge
CSM's engineering team depended on Drupal for user data but struggled to integrate it effectively with Salesforce. The misalignment created inefficiencies and slowed growth objectives. Using a design-thinking approach, Kander® identified the team's growth goals and data management requirements, focusing on scalable, efficient solutions to ensure data integrity.
How We Helped
Kander® Consult deployed senior architects to design and implement a reliable, scalable integration between Salesforce and Drupal:
Architect-Led Integration: Deployed a Salesforce and Drupal Architect to design and implement a seamless integration with reliable data flow.
Incremental Sync: Built a solution that syncs only updated records into Salesforce, avoiding full refreshes and protecting data integrity.
Salesforce as System of Record: Positioned Salesforce as the primary data source, eliminating critical data loss and supporting business growth.
Cross-Functional Alignment: Provided technical expertise that unified teams and drove seamless collaboration.
The Impact
CSM accelerated delivery, reduced rework, and freed up the technical leadership.
Accelerated delivery: Scoped six-month projects were completed in 50% less time.
Improved efficiency: Release time was reduced by 25–40%, enabling faster business value realization.
Resource strain relieved: Saved 30 days of rework and resource time for the CSM Technical Program Manager.
Cross-functional alignment: Technical expertise unified teams, driving collaboration across functions.
“The nice thing about Kander® is that I know that they have been working with clients all throughout every industry…and there's this whole breadth of knowledge that I can tap into.”
Looking Ahead
With a reliable integration in place, Common Sense Media is positioned to extend Salesforce as its system of record and continue scaling the engineering data strategy.
Tired of Salesforce Integrations Slowing Projects Down
Kander® helps teams connect Salesforce with the systems they rely on, reduce rework, and build scalable integrations that support faster delivery and long-term growth.
